How prepared and competent are we in deploying, configuring and adopting “software” and “infrastructure” as “a service”?

The concept of “as a service” tech has been emerging over the last 10-15 years.

Have we shifted enough to recognise when our focus should be on the configuration and adoption of the new tech. With significant support given to our teams to enable them to exploit the tech without calling on central IT teams?

Are we rewarding and encouraging our internal teams to be proficient in the use of tech and encourage them to test and trial all the features available in the “as a service” tools.

Are we recognising the more progressive support models that the “as a service” providers are putting in place to directly support the main users of the tools being deployed?

Are we all making the shift and supporting the upskilling of our teams in more technical practices to enable them to be a success?

Should IT be totally understood by the IT department or should we be encouraging more advanced understanding of tech across our business communities?

For decades the HR department has driven the need to business leaders to be people leaders and provided significant corporate support to enable those leading teams to be able to manage/lead people, is the time coming where everyone has to have a broader understanding of tech and data and analytics to lead the outcomes of a team into the future?

Are we moving to a super charged “End User Computing” era accessing global cloud based service tools in many of our core corporate processes to get things done?

Step back and think about this – where will we be in 2030 and how much of our IT estate will be “as a service” and how would we have ALL changed to make the most of it?

Thoughts in the comments – it’s a pretty provocative subject….