Another morning scroll of LinkedIn and ChatGPT dominates … it’s a game changer .. in its infancy for sure …
how many game changers that came before it, has your business embraced, embedded and truly exploited to drive value for your CFOs and inspired your teams to go on to fill the new void that the game changer creates.
It’s a powerful development in so much more than knowledge management but we’ve all been there –
- believed in the silver bullet of a tech trend
- made rash decisions based on a forester or Gartner report ..
- opened up the flood gates and spent time looking for that needle in the haystack where it really made a difference
- Hoped an early adopter who likes playing with code in the operational teams would be able to work miracles and scale it up across a global enterprise
- Expected it to change the business over night and be at the center of the shareholder report and investor relations presentation
To me it comes back to:-
- letting your team be crystal clear on the things that they do
- Giving the entire team as a team the structured time, support and encouragement to understand and experiment with the “game changer” in the most creative ways
- Building a backlog of ideas that can be prioritized in small bite size chunks within the operational teams to test and trial and assess the impact of the difference it makes
- For those real game changer use cases scaling and operationalising and removing (decommissioning) the old ways of working.
And I fear it will too often be the case of –
- Rushing in with no real clarity on what it is teams actually do and how this could help
- Relying on the geeky early adopter or worse the IT team to develop functionality and features and then force it onto teams to adopt at pace
- Applying it and detailed planning to scale the first identified use case with no real idea of the difference it could make or if it is really the quick win that you think it could be.
- Driving unrealistic time frames, in areas that are not best placed to benefit and stressing everyone out in the process with yet another half baked failed business change
Come on let’s not just keep repeating the approaches of the past… let’s inspire and engage everyone in our business to explore the trends in relation to the things that they do and work as a team to experiment together and make a difference … please don’t leave it to the tech innovation hubs alone to take over this game changing opportunity
What Ever Next 
As usual you’ve nailed the challenge. Chatgpt is like so many IT tools that go from nowhere to being the saviour of the business. Even if the business has no idea what problem it’s trying to solve and or what technology solution might help. Chubb used to have a saying that there are no need mistakes. And yet when it comes to new technology the evidence in LinkedIn alone would indicate otherwise.
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