book review, business design, customer experience, Reconnect
Category: customer experience
13 Posts
From the “agrh” to the “phew” to the “wow” factor
business design, customer experience, Reimagine
Outside in thinkers – I salute you
#transformation, business analysis, business design, customer experience, Reimagine
Think and be different
#transformation, business change, customer experience, enterprise architecture, human centric, Reframe
“It ain’t what you do it’s the way that you do it”
business design, customer experience, digital transformation, Reconnect
Adoption of tech means change – who wants to change !
business design, customer experience, Reconnect
Experiences matter most!
business design, customer experience, Reconnect
Customer service, do you remember that ?
business design, customer experience, Reflect
When experts get the chance to step back, observe and see a different perspective
business design, customer experience, Reconnect
What Ever Next 